This privacy policy explains how Minh Tam receives, uses, stores and protects personal information submitted through the website, contact channels and appointment forms.
1. Information the website may receive
| Information group | Examples | Source |
|---|---|---|
| Contact information | Full name, phone number, email, address | Provided through contact or appointment forms |
| Appointment information | Preferred date, preferred time, specialty, package, doctor and notes | Provided when booking a visit |
| Basic support information | Date of birth, gender, ID number if voluntarily provided | Provided by the user when needed for support |
| Technical information | Browser, device type, approximate access time, cookie preference | Generated when using the website |
2. Purpose of use
Minh Tam uses information to receive requests, contact patients, arrange suitable appointment times, provide preparation guidance, improve website operation and meet reasonable administrative or legal requirements.
Health-related notes entered through the website should be kept brief. Patients should not submit unnecessary sensitive images, detailed medical records or emergency information through public form fields.
3. Sharing and protection of information
Minh Tam does not sell personal data. Information may be shared only with clinic staff who need it to support appointments, with service providers that help operate the website or when required by law.
The clinic applies reasonable safeguards within its operating capacity, but no online system can be guaranteed completely risk-free. Users should avoid submitting unnecessary sensitive information through website forms.
4. Retention and user requests
Information is kept for as long as needed to support appointments, communication, administrative follow-up and legal obligations. Users may contact Minh Tam to request support regarding access, correction or deletion of information within applicable legal and operational limits.
5. Third-party platforms
The website may link to or embed third-party services such as maps, YouTube, social platforms, analytics tools, email services or hosting providers. These platforms may process data under their own policies.
6. Policy updates
This policy may be updated when website features, clinic operations or legal requirements change. The latest version will be published on the website.